John Hightower was born and raised in Arlington and has been a part of the local community here ever since. He has also been a part of the air conditioning and electrical service business for nearly as long. He started working summers and weekends for Hightower Service while he was a student at Arlington High School and when he was earning his industrial Arts degree from North Texas State University. John has a Class ‘A’ Air Conditioning & Refrigeration Contractors License and Electrical Contractors License with the state of Texas. He also has a Masters Electrician License with the state. Today John has over 50 years experience in electrical, heating and air conditioning. He served on the City of Arlington Electrical Board for thirty years.
Rene has been in the Heating, Ventilation, and Air Conditioning industry since 2010 when he acquired a certificate from West Valley Occupational Center in California. He is a TDLR Certified Technician and has a North American Technical Excellence (NATE) Certification. Rene is always looking forward to getting as much continuing education as he can because it makes him the best he can be. Rene loves what he does which is providing the best customer service possible as a Hightower Service Technician.
James Biddlecome is a service technician, who has been working in the service industry since 2006. James specializes in heat pumps, air conditioners, gas furnaces and communicating equipment. He graduated from Lincoln technical institute in 2005. He has an E. P.A Universal certification and N.A.T.E license, and is recognized by the state of Texas as a certified technician and apprentice electrician. James has completed more than 40 continuing education courses and he is looking forward to this years preventive service season. James lives in Bedford Texas.
Jhoana has been with Hightower since January of 2018. She is one of the Customer Service Reps, handles Accounts Receivable and also Dispatches when needed. She has been in customer service since 2013 and continues to expand that experience here at Hightower. Even though Jhoana is new to the HVAC industry she understands customer service and the importance of taking care of people. Jhoana resides in Arlington and is a graduate from Sam Houston High School.
Clarita joined the HighTower team in September 2019 assisting with dispatch duties, providing customer service, and account receivables.
Clarita has been a customer service representative with account receivables since 2000. Clarita attended Kaplan University and graduated in 2001, she also is a certified notary public. She brings her abundant energy, creativity, dedication, and personal knowledge to provide smooth and easy going experience for HighTower customers.
Clarita lives in the Arlington area, and loves spending time with her family.
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