5 Star Cooling & Heating

5 Star Cooling & Heating

Frequently Asked Questions about HVAC Maintenance Agreements

Frequently Asked Questions about HVAC Maintenance Agreements

If you recently burn up money with high HVAC repair costs, or you just want to start something right by properly taking care of your new HVAC unit in Arlington, TX, then consider investing in a maintenance agreement.

Take a little time reading these FAQs about maintenance agreements so you can have an informed buying decision before investing in one for your unit.

What is a maintenance agreement?

A maintenance agreement is a contract between you and your HVAC company that agrees to perform the job at a given time. It is primarily designed to handle the necessary repairs of your HVAC equipment and help you save some cash in the long run.

What a maintenance agreement typically covers?

It covers several scheduled maintenance visits in a year, in which your technician will check, clean, test, and repair your HVAC unit. The agreement typically comes in two types – a Full Labor Contract (covers the labors for replacement, repair, and maintenance but not the parts) and a Full Coverage Contract (covers all parts and labors, maintenance, and emergency service).

Can I cancel the contract?

Many HVAC companies typically allow homeowners to cancel the contract, depending on the terms and conditions agreed. If you wish to cancel your contract or have some question about this matter before signing up, don’t hesitate to ask your contractor.

Can I get priority service with maintenance agreement?

A priority service is one of the advantages you can get when you sign up for a maintenance agreement. This means that when you suddenly encounter issues with your unit, you can expect a technician to come to your home on the same day.

How many times will I receive maintenance per year?

Maintenance services covered by the agreement are typically served twice per year. The agreement is always flexible, and you can customize it according to your needs and budget.

What are the benefits offered by a maintenance agreement?

A maintenance agreement often comes with a plethora of benefits for your unit, including better energy efficiency, fewer costly repairs, longer lifespan, and fewer possibility of breakdown. Also, you won’t be charged for every service trip, and it saves you a lot of money, than the services that are scheduled individually.

If you haven’t seen your question above or you want to get a maintenance agreement for your existing heating and cooling unit, feel free to contact Hightower Service, and we’ll answer your concerns right away. Talk to us today!

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