Trusted HVAC & Electrical Services in Arlington, TX Since 1952

  
 
 
 
  EXCELLENT  
  
 Based on 445 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nancy R 
 
13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Our installation team was outstanding.  They arrived early and worked late to install our new system.  We were pleasantly surprised that they were willing to put in a twelve hour day to complete the installation and get our air conditioning back on line.  Once the install was finished, the team cleaned-up and left everything in order.  I would totally recommend the Hightower team to anyone in need of HVAC replacement or repair.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Patrick M 
 
17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
On 8/28/2026 we had to replace 3.5 ton HVAC outside condenser and evaporator coils with Hightower Service Inc.  (HSI). We have used HSI with a Retail Maintenance Account, (RMA) for 14 yrs. in Southlake & now in Trophy Club. Orbin Ayers was our Maintenance Tech for  5-6 yrs. and was promoted to Intallation Mgr. in the last year. Orbin always did a great job. Our current RMA Tech, Obed  Collazo, diagnosed problem on-site and contacted Orbin who turned around two turn-key quotes within 3 hours and as always provided insight both in the written quotes and our phone conversations regarding the differences and benefits between quotes. This was during 100+ degree temps and a very packed  schedule for HSI. We made decision and within 48 hours, HSI had a three man crew on site with all the equipment, parts, and most importantly, the knowledge and experience to do the job right. Tino, Miles, and Sammy were at our home for 9 hours (8:30 AM -5:00 PM) working in extreme 100 degree + heat in our attic to retrofit the evaporator coils and outside to install the new condenser. They were all hard workers, never complained, professional, and very polite. I think they all deserve the appropriate recognition and/or bonus for a job well done in extreme conditions. In fact, it was a total HSI Team job well done. From Tim, the HSI Dispatcher, Service Tech Obed, the Install Team of Tino, Miles, and Sammy under direction and leadership of Orbin Ayers,  it was an extraordinarily customer experience. Thank you, HSI. I will, without hesitation, recommend HSI  services to friends and neighbors. Respectfully, Patrick Montgomery Trophy Club, TX
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jeanette D 
 
30 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I'm so happy with Nate & Devin.  They didn't waist anytime.  As soon as they arrived, they started diagnosing.  Once they found the electrical problem, Nate explained what would be happening next.  Great teamwork guys!  So happy to have a working dryer again.  Thank you, thank you!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Wanda Z 
 
42 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Nick was amazing!  He was prompt and right to business.  He had personally reviewed our online information in advance so he had an idea of what he was walking into with our system.  He ensured that Hightower is always our go to provider.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mike G 
 
62 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My service man, Robert, stood out by the manner and focus he displayed when running all his checks on our system. The entire team at Hightower is excellent. So, it's difficult to stand out when compared to the service men. Please thank him for me.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alice 
 
69 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Benjamín, an excellent AC technician, thoroughly serviced my unit. He communicated effectively, explaining the results of maintenance checks and tests. He also provided valuable recommendations to ensure optimal AC maintenance. Throughout the process, he was kind, courteous, and professional. Thank you, Benjamin. Great Job!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Gillian B 
 
69 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Benjamin did the summer check on our upstairs and downstairs systems.  He seemed to be very knowlegeable and thorough.  I was particularly impressed with his debrief to me  on what he had found, which was fortunately, nothing serious.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Debbie N 
 
71 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Nick was the man who rescued me on a very very hot evening.  He was professional and courteous.  He got my air up and running in no time at all, after hours also.  I am so thankful that Hightower installed my system years ago and I can still depend on them at any time.  Thanks again, Nick.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Beth W 
 
71 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Melvin did a thorough job on the semi-annual maintenance check up. He didn't try to upsell anything - unlike my previous company. Appreciate his honest work.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Barbara A 
 
73 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Hightower A/C technician, Ben, was polite, professional, and efficient worker.  He explained everything in a way I could understand and made reasonable suggests.